Privacy Policy
Effective Date: May 1st, 2026
This Privacy Policy describes how Campana (“we,” “our,” or “us”) collects, uses, and shares information when you visit our website www.campanapdx.com (the “Site”) or interact with us online or in person.
1. Information We Collect
We collect information in the following ways:
Information You Provide
We may collect personal information when you:
Make a reservation
Submit a contact or event inquiry form
Purchase a gift card or merchandise
Sign up for communications
This information may include:
Name
Email address
Phone number
Reservation details (including notes, preferences, or special occasions)
Event or private dining details
Any other information you choose to provide
Information Collected Through Reservations
Reservations are processed through Tock. Through this system, we may receive and maintain guest information including reservation history and guest notes.
We may retain internal notes about guest preferences, allergies, special occasions, and prior visits to improve service.
Automatically Collected Information
When you visit our Site, certain information may be collected automatically, including:
IP address
Browser and device information
Pages visited and time spent on the Site
We use Google Analytics to help us understand how visitors interact with our Site.
2. How We Use Your Information
We use your information to:
Manage reservations and guest experience
Respond to inquiries and event requests
Process purchases (such as gift cards or merchandise)
Communicate with you regarding reservations or requests
Improve our website and services
Send email communications, including newsletters
3. Email Communications
When you make a reservation or otherwise provide your email address, you may be added to our email communications list.
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.
We use Toast to manage email communications.
4. Payments and Transactions
Gift card purchases and certain transactions are processed through third-party providers, including Toast.
If you make a purchase in person at the restaurant, your payment information is processed by our point-of-sale system. We do not store or retain full credit card information.
5. Merchandise
Merchandise sold through our Site is fulfilled by a third-party provider, Printful. When you make a purchase, your information is shared with that provider solely for the purpose of fulfilling your order.
6. Text Messaging
We may send SMS or text messages through our reservation system in connection with your reservation (such as confirmations or updates).
We do not send marketing text messages.
7. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties that help us operate our business, including:
Squarespace (website hosting)
Tock (reservations)
Toast (payments and email communications)
Printful (merchandise fulfillment)
Google (analytics)
These providers may process your information on our behalf as necessary to deliver services.
8. Data Retention
We retain guest and customer information, including reservation history and related data, for as long as necessary to operate our business and maintain records.
9. Cookies
Our Site may use cookies and similar technologies to support functionality and analyze website usage. You can adjust your browser settings to limit or disable cookies.
10. Third-Party Links
Our Site may include links to third-party websites (such as reservation platforms or social media). We are not responsible for the privacy practices of those sites.
11. Children’s Privacy
Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
12. Your Privacy Rights
Depending on your location, you may have the right to request access to or deletion of your personal information.
To make a request, please contact us using the information below.
13. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact us:
Campana
901 NE Oneonta St
Portland, OR 97211
Email: info@campanapdx.com
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.